Shipping policy

Thank you for choosing Dazzlax! We want to make your shopping experience as smooth as possible, from placing your order to receiving your smart eyewear.

1.1 Shipping Destinations

We currently ship to all Germany only. If your country is not listed, please contact our support team at info@dazzlax.com for assistance.

1.2 Shipping Methods & Timelines

We partner with trusted European logistics providers (DPD, DHL, PostNL) to ensure fast, reliable delivery. All orders include tracking information, which will be sent to your email once your order is fulfilled.
  • Standard Shipping (EU): 7-12 business days | Free Shipping
  • Express Shipping (EU): 2-3 business days | €10

1.3 Order Processing Time

All orders are processed within 1-2 business days (Monday-Friday, excluding public holidays). Once processed, your order will be shipped and you will receive a shipping confirmation email with your tracking number. During peak seasons (e.g., holidays), processing time may be extended to 3 business days—we appreciate your patience.

1.4 Shipping Notes

  • Please ensure your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect address information.
  • We use 17TRACK for order tracking—you can check your order status anytime via our Track My Order page.